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Suite 300
Maitland, Florida 32751
O 407.475.9213
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A Very Important Letter to our ACO Medicare Participants

As an eligible Medicare Fee-for-Service Participant, and as a patient of your chosen primary care physician, you have been assigned to Physicians Collaborative Trust Accountable Care Organization (ACO). The reason you have been assigned to our ACO is your physician has chosen to participate in Physicians Collaborative Trust ACO.

An Accountable Care Organization is a group of physicians who have joined together, to provide patient care and healthcare services to a defined number of Medicare Participants.

The purpose of an ACO is to develop consistent care coordination, provide a way for patients to communicate better with their physicians, provide additional assistance for you as an ACO assigned Medicare Participant, and develop a program customized to meet your health care needs. Your physician’s participation in the ACO, allows you to have a health coach to assist you when you need additional support, or have a non-life-threatening emergency.

The reason health care costs are so high, and continuing to increase at high rates, is due to the inability of patients and providers having access to patient medical records in a timely manner. The ACO model provides integrated sharing of medical records, and also provides for the use of improved practices and evidence-based medicine standards for care in the healthcare industry.

Duplication of diagnostic testing, lab testing, and not having prior medical history records promote unnecessary healthcare services, and increase healthcare costs. The use of the emergency room of the hospital in a non-life-threatening way, drives up health care costs and is the most expensive delivery of healthcare services. The use of urgent care centers and utilizing a primary care physician as a primary source of care delivery is a more efficient way of obtaining patient care when needed.

Your primary care physician should be the first source you access for care. He/she is able to coordinate your overall care program to address your health care needs. The term patient centered medical home means that your primary care physician, or physician group, has developed a complete care coordination and clinical program to address your needs.

Your ACO has on staff clinical managers and health coaches to assist you, direct you, and provide any information you may need in support of your healthcare program. The ACO clinical team is available 24/7 to answer your questions, respond to your concerns, and be an extension of your primary care physician office when needed, all at the direction of your physician.

The ACO has developed a health information exchange program that enables your physicians to share your medical records among themselves in developing and providing the most comprehensive care coordination program that meets your needs. Our clinical team also reviews and monitors your clinical care program, ensuring that you have the support needed to improve your overall health. 

For general questions or additional information about Accountable Care Organizations please visit www.medicare.gov/acos.html or call 1-800-
MEDICARE (1-800-633-4227 [TTY users should call 1-877-486-2048]).

For additional information or questions please contact:
Physicians Collaborative Trust ACO, LLC
1101 N. Lake Destiny Drive
Suite 300
Maitland, FL 32751
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